Category Archives: Business management

Gina Ora on March 20, 2017.

BPO managers struggle with these four things, but you don’t have to

Anyone who’s ever worked in a business process outsourcing company knows what kind of stress incubators they are – these huge hives full of miscellaneous workers buzzing around in havoc, trying to satisfy the never-ending streamline of requests, definitely aren’t meant for people who like their days to flow at a steady pace.   Living…

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Gina Ora on February 3, 2017.

How to motivate employees in your BPO

As if motivating oneself isn’t hard enough, business owners need to master the skill of motivating their employees as well. But if you happen to be an owner of an outsourcing company, chances are that this challenge is a bit of a trouble, since your employees aren’t only your own – their job and satisfaction…

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Gina Ora on December 30, 2016.

12 insightful tweets from busy people that got us moving in 2016

The year behind us was such a roller coaster. Great things happened, and terrible things happened, there were days we found ourselves above the clouds, then twenty thousand leagues bellow the sea – in a matter of hours. But we all kept going, and now it’s time to reflect and remember the most important lesions…

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Gina Ora on December 21, 2016.

Five cool office games for boosting energy, productivity and creativity

Team building activities (in or out of the office), by definition, are activities that enhance social relations, define roles within teams, expose and address interpersonal problems within the group, as well as improve performance in a team-based environment. Team building activities, in reality, are activities that make employees roll their eyes and/or get back into…

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Gina Ora on December 5, 2016.

Why you should encourage your employees to take breaks

Productivity is one of the most important, yet least understood phenomena of economics. However, it is really hard to measure, particularly for the service firms; even with years of hindsight, economists are never quite sure why productivity rises or falls. Technological innovations and management techniques are producing additional productivity improvements every day, but it seems…

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Gina Ora on October 5, 2016.

Three most common myths about time-tracking and why they are wrong

When it comes to time-tracking, businesses and freelancers alike either love it or hate it. While today you can find many organizations who’ve significantly improved their HR management by implementing automated software solutions for it, there still exist some arguments about whether that way of managing people is acceptable and effective. Let us now try…

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Gina Ora on September 28, 2016.

Introducing lawful means of employee control

No matter whether you’re running a small, medium or large enterprise, each organization needs to have a clear set of internal employee control mechanisms. They can be normative or regulative, yet each type lugs its own set of rules and practices for successful application. If your needs include tracking employees’ productivity and controlling their work-related…

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Gina Ora on September 21, 2016.

Money isn’t always the best motivator, but these things are

The importance of motivation and goal setting in today’s business cannot be overstated. The setting of goals is important to guide a company and its’ employees toward defined objectives, while motivation is important because it is the psychological catalyst employees and owners require to reach a goal. Motivation at work, at first glance, does sound…

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Gina Ora on September 13, 2016.

Transforming the agony of emailing into an efficient streamline of responsibilities

What is the first thing you did this morning when you arrived into your office and turned on your computer?   Let us guess: Email. If our surmise was right, well, you shouldn’t feel bad – email occupies 23% of the average employee’s workday, 28% of their total work week and an average employee checks…

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Gina Ora on September 7, 2016.

The strategic significance of information

Nowadays, it is often said that information has become the most important resource of present-day organizations. Since it penetrates all aspects of an organization, crosses data processing and the information systems department, it is even possible to say that it can no longer be treated as a source of competitive advantage, but as a competitive…

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