You can’t improve what you can’t measure. During the last two years we have tracked and counted numerous hours of employee’s work time and now, for the first time, we are sharing with you some of their most interesting success stories regarding office time tracking software. Due to a NDA (Non-disclosure Agreement), the names of our client companies have been excluded.

Logistics industry

  • The challenge – Our client is a company in the logistics industry with 800 people working in back office. The services they provide include transportation (national and international distribution via road, ship, air and rail) as well as warehousing services. This, naturally, requires a lot of pre-planning and their employees spend all of their time working on computers, doing various tasks using a certain ERP. After implementing WorkPuls, they realized that the employees were spending far too much time using Microsoft Excel. The problem was that many of their employees were unaware of the endless possibilities that Excel offers and were using it as a simple calculator.
  • The solution – After identifying 25% of employees who spent a critical amount of time in Excel with office time tracking solution, management decided to implement additional Excel training.
  • The result – With improved Excel skills people were able to work more efficiently and process 18% more orders, as a direct proof of the overall productivity rise.

Furniture industry

  • The challenge – Another client, a company that produces furniture, faced a different kind of issue. Their operations and production are located in Serbia from where they export their products to Germany. WorkPuls explained to their owner that although people were doing great in spoken German, they were wasting a huge amount of time using Google Translate during written correspondence.
  • The solution – They solved this problem by organizing language courses for people who were struggling and also made German the official language of their internal communication.
  • The result – Three months later, the first significant improvements were noted. Employees were able to send up to 25% more emails in a day and their sales revenue increased by 8%.

Computer software industry

  • The challenge – A software company that has developed a platform for online gambling has a support team of almost 250 engineers, who sometimes slack at work. Their managers were suspicious that this was happening and contacted us so that we could help them measure every minute of their time. WorkPuls showed exactly how long it takes an employee to act on a ticket from the moment of receipt; with the results much worse than originally anticipated. Average pending time for resolving an incident was around 45 minutes instead of a projected 20.
  • The solution – This company decided to ask for help from an HR consulting firm in order to improve the motivation and morale of their employees. They implemented various management activities that were advised and measured their employees’ performance throughout the whole period.
  • The result – After 6 months their pending time decreased from an average of 45 to 27 minutes.

Other observations

Upon observing the collective data of clients we have worked with, similar results have occurred in almost every company that took our advice and didn’t tell their employees at first about being monitored. The exceptions are in cases where companies are in the midst of a deadline or in their peak season. We recommend that managers install WorkPuls without telling their employees during the first week. This is to collect realistic data and get a clear picture of the current situation. After the first week, employees are informed that a new time-tracking system has been installed and that their activities will be recorded. This leads to an immediate increase in productivity, which is up to 10-11% higher than in the previous period. As time goes by, this number gradually decreases coming down to 4-5%, where it stays indefinitely if no other activities are taken on.

Another observation that has been spotted in almost every company, is people spending a lot of time searching in File explorer because they do not know where their files are stored. This can easily be fixed by implementing a systematic approach towards File storing.

Workpuls Teramind ActivTrak Hubstaff DeskTime Time Doctor RescueTime Kickidler Veriato Work Examiner
OVERVIEW
Price $6/user/month $6/user/month $7.20/user/month $7/user/month $7/user/month $9.99/user/month $6/user/month $9.99/user/month $150/licence/year $60/licence (lifetime)
Free trial 7 days 7 days No 14 days 14 days 14 days 30 days 7 days Yes 30 days
Ease of use Very easy Difficult Very easy Easy Easy Very easy Very easy Very easy Very difficult Easy
TRACKING METHODS
Unlimited (tracker working 24/7)
Fixed (defined working hours)
Automatic (when computer is connected to a specified network)
Manual (start/stop)
Project based (track time only on projects)
GENERAL MONITORING FEATURES
Stealth mode
App and website usage
Real-time monitoring
Offline time tracking
Attendance
Activity levels
Keylogger
Geolocation
Remote desktop control
Website/activity blocking
SCREENSHOTS AND RECORDING
Screenshots
Screenshots on demand
Screen recording
PRODUCTIVITY FEATURES
Productivity trends
Websites and apps labeling
Category labeling
Productivity alerts
ADVANCED SECURITY FEATURES
User behavior analytics
Data loss prevention
Advanced file and web monitoring
REPORTING
Productivity reports
Team reports
Timelines
Email reports
Access management
PLATFORMS
Web
Mac desktop app
Windows desktop app
Linux desktop app
Mobile app iOS, Android iOS, Android iOS, Android iOS, Android iOS, Android Android
Browser extension Chrome Chrome Chrome
Other Citrix, VMware Chrome OS
OTHER
Support Phone, email, online Phone, email, online Phone, email, online Email, online Phone, email, online, in-person Online Phone, email, online Email, online, Viber, Whatsapp Phone, email, online, support ticket Phone, email, online
Knowledge base
Video tutorials
Integrations comming soon
API
Deployment cloud, on-premise cloud, on-premise, AWS, Azure cloud cloud cloud cloud cloud on-premise cloud, on-premise on-premise
Kronos Humanity Timeclockplus Tsheets Wheniwork Deputy Replicon Jibble EbilityTimeTracker OnTheClock
OVERVIEW
Price (per month)Available upon requestFrom $2 per userAvailable upon requestFrom $6.40 per user + $16Free for up to 75 usersFrom $2.50 per userBasic plan: $30 for 5 users + $5 per additional userFrom $1.50 per employeeFrom $4 per user + $8From $2.20 per user
Free trial30 days14 daysYes14 days14 days14 days30 days
Ease of useDifficultEasyDifficultVery easyEasyEasyDifficultVery easyEasyEasy
FEATURES
Timecard management
Scheduling
Shift Trading
Timesheets
Break time management
Real-time tracking
PTO Management
Payroll
Invoicing
Client billing
GPS tracking
Clock out reminders
Alerts
Manual time
PUNCH-IN METHODS
Web app
Mobile app
Time clock device
Time clock kiosk
Facial recognition
Fingerprint scanning
Geofencing
Group punch-in
REPORTING
Visual reports
Email reports
Time rounding
MANAGEMENT
Permissions
Manager approvals
Add time for others
Integrations
PLATFORMS
Web
Android app
iOS app
Mac desktop app
Windows desktop app
Linux desktop app
OTHER
SupportPhone and onlinePhone and onlinePhone, chat and onlinePhone and chatEmail and onlineChat and phonePhone, email, chat and onlinePhone and onlinePhone, email, chat and onlinePhone and online
Knowledge base
Video tutorials
Community forum
API
Workpuls Hubstaff Toggl TimeDoctor Harvest TimeCamp Timely Everhour Tick TMetric
OVERVIEW
Price (per month) $6 per user $5.83 per user $9 per user $9.99 per user $10.80 per user $5.25 per user $99 for 5 users $7 per user $19 for 10 projects $5 per user
Free trial 7 days 14 days 30 days 14 days 30 days Yes 14 days 14 days 30 days 30 days
Ease of use Very easy Difficult Difficult Very easy Easy Very easy Easy Difficult Very easy Difficult
TIME TRACKING METHODS
Manual
Start/stop buttons
Automatic time mapping
IN-DEPTH TASK AND PROJECT ANALYSIS
Screenshots
App and website usage
Activity levels coming soon
Real-time tracking
TASK AND PROJECT MANAGEMENT
Project adding
Project templates
Project status
Task assignment
Task priorities
Budgeting coming soon
Mark billable/non-billable hours
Payroll calculation
Invoicing
ALERTS
Idle time reminders
Deadline alerts coming soon
Budget alerts coming soon
REPORTING
Client login
Productivity analysis
Email reports coming soon
PLATFORMS
Web
Mac desktop app
Windows desktop app
Linux desktop app coming soon
iOS app Beta
Android app
Browser extension Chrome Chrome, Firefox Chrome Chrome Chrome, Firefox Chrome Chrome, Firefox, Opera, Edge
OTHER
Support Phone and online Email and online Email and online Online Online, email and phone Email, online and support ticket Email and chat Email and chat Email Chat
Knowledge base
Video tutorials
Integrations coming soon
API
On-premise hosting

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