Account Manager

Your role as the Account Manager is to operate as the lead point of contact and oversee customer’s account, including negotiating contracts and agreements to maximize profit.

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Key responsibilities:

• Be the primary point of contact and build long-lasting relationships with customers
• Proactively manage each customer’s business needs while they are in trial period
• Go the extra mile to engage free trial users and convert them to paid customers
• Keep current clients satisfied and deliver exceptional client service on a day-to-day basis
• Help customers through email, phone, online presentations, and screen-share meetings
• Monitor and analyze customer’s usage of our product
• Liaise between the customer and internal teams

Ideal candidate has:

• 2+ years of proven sales/business development/account management experience
• Excellent verbal and written language skills for English – Equivalent C1 level
• Excellent verbal, negotiation and presentation skills
• Bachelor’s Degree in Business Administration, Sales or relevant field
• Self-motivated and able to thrive in a results-driven environment

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