Customer Service Representative

We're looking for a responsible person to join Workpuls team in our Belgrade office as a Customer Service Representative.

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In-office

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Belgrade, Serbia

Application Deadline -

July 24, 2019

July 24, 2019

Your main responsibility would be managing client's requests and needs via chat, email and phone.


Key responsibilities:

  • Responsible for handling all forms of client communications via chat, email, phone or and screen-share meetings
  • Keep current clients satisfied and deliver exceptional client service on a day-to-day basis
  • Be the primary point of contact and build long-lasting relationships with customers
  • Provide proper follow up on clients
  • Proactively manage each customer’s business needs while they are in trial period
  • Liaise between the customer and internal teams
  • Help with definition of new product features



Ideal candidate has:

  • Excellent verbal and written language skills for English – Equivalent C1 level
  • Good presentation skills
  • Self-motivation and ability to thrive in a results-driven environment
  • Patience and loves helping others

Apply for this position
The application deadline for this possition has passed, and we're currently not looking for following profiles. You can still apply below, and we'll contact you as soon as an opportunity arises. Thank you!
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