Learn how Workpuls helped Digital Estimating decrease managerial workloads and remove human error from performance evaluations to create more productive employees.
Digital Estimating is an SMB from Pakistan that does material and labor construction estimations for clients all over the United States. Most of their business comes from the same clients, so quality of work is among their top priorities.
Before their team started using Workpuls, managers were using Google Sheets to grade employees’ work on a project-by-project basis. This ad-hoc system sapped a lot of valuable managerial time, lacked vital objectivity and was prone to errors. And this caused problems.
During their regular performance evaluations, Digital Estimating employees consistently raised questions and often even complaints about their performance grades. Not the hallmarks of a high-performing team. Enter Workpuls.
Even before COVID-19 started we were looking at implementing a tool like this, so we could eliminate human input from the evaluations in order to make them objective. But we were also looking to improve the quality of work as much as possible.
Digital Estimating employees essentially only need a couple of tools to do their job, so Workpuls helps them see where time is spent during the day.
Tracking projects and the time spent on them is essential for Digital Estimating because it gives them a clear picture of work, and provides more transparency for their clients.
Digital Estimating bills by the hour, so Workpuls gives them exact data about time spent on projects and improves their billing practices.
It was clear to Digital Estimating managers that employees were falling short on productivity, especially once they started working from home. Workpuls’ in-depth behavioral insights and analytics helped them turn things around.
Like with any new system, there was a period of adjustment for Digital Estimating when they first instituted Workpuls. Umer says it was short lived, and largely due to having to change habits, rather than anything to do with the software itself.
There were complaints on the employees’ side in the beginning. Not essentially about the software itself, but they (employees) were making excuses about why they weren’t logging into Workpuls. We’ve passed that stage and Workpuls is now a part of our company culture.
Measure and analyze employees’ performance to find bottlenecks and increase productivity at the team and organization level.
Stop relying on what you remember, and add an objective point of view to each employee or project evaluation through historical data.
Get deep insights into each employee’s work, and combine this with data from your other systems to find the best way to reward your top performers.