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Your Work & People Data is Safe with Us
Insightful is dedicated to protecting your privacy and security.
All your data is always secured via encrypted data, secure connections, multi-standard compliance, and more.
Insightful Adheres to Major
Security Standards
Insightful is compliant with US, EU and global security standards, ensuring your data is safely managed. We also make continued investments to ensure we stay up to date with fast-evolving security standards and regulations.
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SOC 2
SOC2 compliance ensures that Insightful has controls in place to process and manage customer data. It demonstrates that we adhere to the highest levels of controls in security, availability, and confidentiality.
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ISO 2700
Our international standard for information security management system (ISMS) is based on ISO/IEC 27001 standards, which verifies we have a risk-management system in place for the data we own or handle based on international best practices.
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HIPAA
Adherence with HIPAA, verifies that Insightful is suitable for use by various health providers. HIPAA is the federal law that requires the creation of standards and controls to protect electronic protected health information (ePHI) from being disclosed.
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CSA
Implementation of best practices established by the Cloud Security Alliance (CSA) ensures that we maintain secure cloud computing environments that keep your data safe.
GDPR
We are committed to ensuring General Data Protection Regulation (GDPR) compliance for all organizations that require it. Insightful is classified as a Data Processor.
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CCPA
If you are a resident of California, we can help you exercise your rights under the California Consumer Privacy Act.
Here’s How We Safeguard Your Data
Data Protection
Dual data encryption secures your data both in transit and at rest in every datacenter.
HTTPS (SSL/TLS 1.2) protocol is used in transit.
All data at rest is encrypted by default via AES256 encryption.
Keys are stored and managed by Google Cloud KMS.
Insightful logically segregates customer data.
US, EU, and CA platforms available.
Access
Secure, gated access and audit logs let you choose who access your data – and when they do.
Single Sign On & Two-Factor Authentication.
Strong Custom Password Security Policy.
Role Based Access.
Audit logs provide details about user access and activity.
Automated account lockdown & auto-logout for idle sessions.
Vulnerability Mitigation
Robust, continuous security helps identify and resolve the threat of vulnerabilities.
Insightful infrastructure and apps are rigorously security-tested.
Tested by leading 3rd party security experts.
Coding security and vulnerability remediation by CSA and OWASP.
We choose vendors with ISO 27001, GDPR, and SOC 1/2/3 compliance.
Multiple Deployment Options to Meet Your Security Needs
Cloud
We manage all your data on our secure cloud, which is built on the top of industry-leading Google Cloud infrastructure.
Private Cloud
Insightful is deployed and runs on your own private cloud. Insightful is highly compatible with all leading private cloud platforms.
On-Premise
Built with the same feature-set as our cloud solution, Insightful’s self-hosted option is easily deployed and maintained on your own servers.
Your Data is Always Securely Stored
Virtual Private Cloud
Our servers are hosted within our own virtual private cloud (VPC) with network access control lists (ACLs) that prevent unauthorized requests reaching our internal network.
Back Ups and Monitoring
All actions taken on the Insightful dashboard or in the Insightful agent are logged. We also do regular data backups to create restore points that enable you to fully restore your service and data, if required – in real-time with no downtime.
Data Retention
We only retain your data for as long as you have an Insightful account. As an active Insightful account holder, screenshots are stored for up to two months and all other data is kept for up to 24 months.
Uptime
We have an uptime of 99.9% or higher. You can check our past month stats on our Status Page.
Our Trusted Partners in Security
We only ever choose partners that share the same dedication to security that we have.
Thousands of Organizations Trust Us to Protect Their Data
Thomas Derum
CEO at Outstaffer
but we’ve been able to go through the process and
adjust to it. Now, it’s just another tool we’re using on
a daily basis.”
James Erickson
IT Manager
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Used Daily By 150,000+ People At Companies Everywhere
Enterprise-Ready Security Protocols
Our security protocols, standards, features and deployment options make Insightful enterprise ready software, according to the highest industry standards.
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Secure. Top-Rated. Trusted by Security Teams Everywhere.
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Trust & Security Resources
Insightful On-Premise Development
Insightful is easy to deploy and purpose-built for organizations that want even more flexibility and control of their data.
Discover Our Security-Enhancing Alerts Feature
Our customizable, smart alerts help you streamline your operations and stay ahead of potential risks in real time.
Learn How Insightful Protects Your Data
Safeguard your sensitive data and protect it against threats by leveraging employee monitoring software.
Frequently Asked Questions
All client passwords are stored encrypted and hashed. They are never stored in plain/human readable text.
Insightful never stores credit card details associated with your account. All credit card information is collected and processed by our third-party provider, Stripe. Stripe is a PCI compliant payment processor. Your card information is passed directly to them, meaning your credit card information never touches our servers.
Once you delete your Insightful Account, or otherwise terminate the use of our services, we may continue to store certain information as needed to comply with our legal obligations, or to resolve any disputes, prevent fraud, enforce our agreement or to protect our legitimate interests. Screenshots are removed after 60 days. Most other data is removed after 2 years. More information can be found in our Data Retention and Disposal policy (part of SOC 2 report).
Our uptime track record is quite impressive: +99.9% for system availability. You can check the uptime information anytime through our Status Dashboard.
The dashboard is updated with the latest information on scheduled maintenance, as well as unscheduled downtime. During downtime, the page is updated in real-time, but you can also subscribe to receive the latest updates.
When we detect a data breach, we will notify affected customers as soon as possible and always within 72 hours. The security of your data is our primary focus.
All data is separated between tenants, so that data is kept confidential at all times. Data is also available only to the specific organization to which data belongs, without any risk of unauthorized access.
